What We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the information needed to verify your identity under applicable regulations. When you deposit or withdraw via JazzCash, Easypaisa, or Raast, we record the transaction reference and wallet identifier — not your full wallet credentials.
-
1
We do not sell this data to third parties. We store it on secured servers and retain it for as long as your account remains active or as required under the laws of the eligible regions where we operate. If you close your account, we retain
-
2
only what Pakistani financial compliance rules require us to keep, and nothing beyond that. Access to your stored data is limited to the teams that process payments, handle account verification, and respond to support requests. Any data shared with payment processors like JazzCash or Easypaisa is
-
3
governed by those providers' own privacy terms in addition to ours. Availability of our services depends on local law and is offered only where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.